Please read my T&Cβs carefully before purchasing, by purchasing with The Nottingham Lace Garter Co youβre agreeing to these terms and conditions. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website. These terms and conditions abide by The Consumer Contract Regulations. Youβre welcome to print or store these terms for your own records.
The Nottingham Lace Garter Co own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, nonβcommercial use. Any other use or reproduction of the material or content is strictly prohibited. You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else. While we will use reasonable endeavours to verify the accuracy of any information we place on The Nottingham Lace Garter Co website, we make no warranties, whether express or implied in relation to its accuracy.
Wherever the term βWorking Days or Hoursβ is featured, this excludes bank holidays, weekends, and public holidays such as Christmas. Any holiday times will be clearly displayed on the homepage. When you place an order with The Nottingham Lace Garter Co you will be sent an order confirmation detailing your order, this is giving you ample opportunity to correct any possible errors. Should you have any complaints, please send them to the contact information detailed at the bottom of this document. These terms and conditions apply to all transactions on this site. They do not affect your statutory rights.
Prices
Prices are subject to change but are correct at time of posting. Any glitches, errors or typos are not required to be honoured. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether. Any special offers will have a clear displayed end date.
Products
We will brand all our wedding garters, where possible with our company name.
We occasionally take photographs of your orders for our records, and we may use these on our website, socials and other promotional material and social media, unless you request otherwise.
Colours shown in the images displayed on this website and electronic email proofs may vary slightly from the colours of the final printed product. This is because colours on displayed on screen and in print are slightly different. However, we try to show all products and colours as accurately as possible.
Please make sure your personalisation falls within the limits stated within the product description. If your personalisation is larger than the included number of characters or words, you will be sent a PayPal invoice for the extra charge. Orders will not be dispatched until extra payment is made, or personalisation has been reduced to standard number.
Please make sure you are happy with spellings, grammar and punctuation when you place your order. We are not responsible for correcting personalisation. When you place an order with The Nottingham Lace Garter CO, you will be sent an order confirmation detailing your order, this is giving you ample opportunity to correct any possible errors. Please contact us via email as soon as possible and we can add a note to your order of any edits needed.
Payment
The Nottingham Lace Garter Co main payment method is Stripe on our website, and via Direct Checkout on Etsy.
Any contract for purchases made through the website will be with The Nottingham Lace Garter Co. The Nottingham Lace Garter Co must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.
Once payment has been received The Nottingham Lace Garter Co will confirm that your order has been received by sending an email to you at the email address you provide. The shipment email will include your name, the order number, and the total price. The Nottingham Lace Garter Co acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.
Shipping
The Nottingham Lace Garter Coβs method of posting depending on the contents of your order.
Small orders are dispatched within 2 β 3 weeks, for larger orders you will be informed of your dispatch date personally.
Should your order not arrive after dispatch, please contact The Nottingham Lace Garter Co, a full refund or a replacement will be offered once 15 days has passed.
Returns & Cancellations
We ensure all items that are posted to our customers are of the highest standard but if there is ever a need to return an item we do accept returns for a full refund.
Under The Consumer Contract Regulations, your right to cancel begins from the moment you place your order, up to 14 working days after receiving your order. Your right to cancel is unconditional.
You can return an item for any reason such as faulty, not as described, not fit for purpose, youβve changed your mind and more.
If you wish to return an item, please notify us in writing using the following model cancellation form (email is fine). We will then process your return.
To [here the traderβs name, geographical address, and where available, fax number and e-mail address are to be inserted by the trader]:
I/We [*] herby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/ for the supply of the following service [*],
Ordered on [*]/ received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
*Delete as appropriate
We would be grateful if you would return your items via recorded or tracked post, this is for your peace of mind, and ours. This is not a requirement of law, this is a courtesy request.
Items marked as being reduced for having a defect, damage or any other reason will be exempt from the returns policy.
Return postage will be paid by the customer if the order is no longer wanted. If the reason for the return is our responsibility return postage will be paid by The Nottingham Lace Garter Co.
Returning Custom Items:
Custom made items are exempt from The Consumer Contract Regulations β the only exception being is if theyβre faulty, not as described, not fit for purpose or any other fault of Extra Special Touch; in this case, please refer to the returns section of this document.
Our VAT number is 297182660